Welcome to New Bedford E.M.S.

At New Bedford E.M.S., our mission is to enrich the health and lives of New Bedford residents and visitors by providing innovative, caring, and exemplary prehospital emergency medical care in a professional and compassionate manner. We are dedicated to serving our community and ensuring your well-being.

New Bedford SEAL

911 Operations Division

New Bedford EMS is the lead agency responsible for providing Emergency Medical Services to visitors and citizens of the City of New Bedford. Deploying six ambulances staffed with Advanced Life Support Paramedics and Basic EMT's utilizing state of the art equipment that allows us to respond promptly to emergencies with a highly skilled team of EMS professionals. New Bedford EMS respond to approximately 22,500 emergency calls per year.  

In addition, a 24/7 ALS Rapid Response Paramedic and EMS Lieutenant staff two fly cars to assist and oversee the delivery of EMS services to our residents 

New Bedford Emergency Medical Services SEAL

Special Operations

Each year tens of thousands of visitors come to the City of New Bedford to enjoy our great city and its many attractions such as our festivals, large community events, thriving downtown district, historic waterfront and Parks and our great beaches. We provide medical stand by services from our EMS Bike Response unit and our Polaris ATV and other specialized equipment and vehicles to address Patients in challenging environments. 

Our special Operations Unit also assist local Law Enforcement agencies by providing EMS services in austere environments. 

Professional Standards & Training Division

The Professional Standards & Training Division is responsible for Education, Staff Development, Community Outreach and Clinical Quality Review. The Division is under the command of Captain Ryan Grasela.

Working closely with St Lukes Hospital , NBEMS affiliate Hospital Medical Director, Doctor Mathew Bivens and Assistant Medical Director Sara Morris work together with Capt Grasela to ensure our EMT's and Paramedics are offered exceptional training opportunities and that our high standards are maintained. 

From Our News/Media

Staying Safe in the Summer

June 26, 2024

Summer is a time for fun in the sun, but it’s also a season that comes with its own set…

EMT Training Academy Debuts in New Bedford

May 10, 2024

NEW BEDFORD – The next generation of emergency medical technicians are preparing for a career serving the residents of New…

Paramedics go above and beyond to help elderly couple in New Bedford

February 14, 2024

NEW BEDFORD, Mass. (WLNE) – When you think of a snowstorm, you may think about the plow drivers who have…

The ABCs of First Aid: What Everyone Should Know

December 4, 2023

Introduction Accidents and emergencies can happen suddenly and unexpectedly, whether at home, at work, or in public places. In such…

The Importance of CPR Training: Be Prepared to Save a Life

December 4, 2023

Introduction Cardiac emergencies can happen unexpectedly, whether at home, in public places, or even at work. During such critical moments,…

Keeping Your Family Safe: Creating a Home First Aid Kit

December 4, 2023

Introduction: Accidents can happen when you least expect them, especially at home. Whether it’s a minor scrape, a kitchen mishap,…

In an Emergency - Call


Your Emergency Lifeline

Always On Call for You

New Bedford E.M.S. is here for you 24/7, 365 days a year. Our dedicated team is always on call and ready to provide reliable, round-the-clock emergency medical care whenever you need it. You can count on us to be there for you, day or night.